Terms and Conditions

Last updated: July 20, 2026

Welcome to PeptidePlugs. This website is owned and operated by Austin Research Products LLC, a Texas limited liability company doing business as PeptidePlugs ("PeptidePlugs," "we," "us," or "our"). By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site or purchase our products.

1. Research Use Only

By purchasing from PeptidePlugs, you represent and warrant that you are a qualified researcher or are purchasing on behalf of a research institution or laboratory, and that all products will be handled only by individuals trained in proper laboratory safety procedures.

2. Eligibility

You must be at least 21 years of age to purchase from this website. By placing an order you represent that you meet this requirement and that all information you provide during checkout is accurate and complete. We reserve the right to request additional verification and to refuse or cancel any order at our sole discretion, including orders we believe may involve intended misuse of our products.

3. Product Information and Quality

Product descriptions, specifications, and certificates of analysis (COAs) are provided for informational purposes. Independent third party testing is performed on our products, and COAs can be verified through our testing partner using the accession number listed on each product page. While we work to keep all information accurate and current, we do not warrant that descriptions or other content are error free.

4. Ordering and Payment

All orders are subject to acceptance and product availability. Prices are listed in US dollars and are subject to change without notice. Payment must be received in full before an order is processed and shipped. We reserve the right to cancel and refund any order prior to shipment for any reason, including suspected fraud, pricing errors, or inability to verify order information.

5. Shipping

Shipping terms, processing times, and carrier information are described in our Shipping Policy, which is incorporated into these Terms by reference. Risk of loss passes to you upon our delivery of the products to the carrier, except as otherwise provided in our Shipping Policy regarding items damaged in transit.

6. Returns and Refunds

Due to the sensitive nature of our products, all sales are final and products cannot be returned once shipped. Our full policy, including how we handle items that arrive broken or damaged, is described in our Refund Policy, which is incorporated into these Terms by reference.

7. Prohibited Uses

You agree not to use this website or our products for any unlawful purpose. You may not purchase products for human consumption, resale for human consumption, or any use inconsistent with their research designation. You agree not to misrepresent your identity or qualifications during the ordering process.

8. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, and software, is the property of Austin Research Products LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

9. Disclaimer of Warranties

Except as expressly stated in these Terms, all products and website content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Austin Research Products LLC and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our products. In no event shall our total liability exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Austin Research Products LLC and its owners, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorney fees, arising out of your use of our products, your violation of these Terms, or your violation of any applicable law or regulation.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Williamson County, Texas, and you consent to the exclusive jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.